Ambulance & PTS
Medical transport
conventional

1st level of care

Ambulance, with a state-certified ambulance
driver and an ambulance assistant.

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Our medical transport:

60,000 patients treated/year.
2nd Rhône transport group.

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Pediatric Specialization

A fleet of 60 vehicles departing
from 8 cities in Auvergne-Rhône-Alpes.

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Ambulance and PTS Lyon, Rhône-Alpes Ambulance and PTS Lyon, Rhône-Alpes Ambulance and PTS Lyon, Rhône-Alpes

Ambulance & PTS / Lyon & Rhône-Alpes

Our 1st level of support:
an ambulance with a state-certified
Ambulance Driver and an Ambulance Auxiliary,
+ 60 ambulances deployed 24h/24.

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Our ambulance drivers, all state-certified,
provide care and transport

of sick, injured or pregnant women,
for reasons of care or diagnosis.

Our company, approved by the Rhône prefecture, carries out urgent and non-urgent transport.

We thus provide 24H/24 and 7D/7, over all distances, your medical transport by ambulance for consultations, examinations, hospitalizations, returns home, transfers, dialysis, radiotherapy, etc.

Availability, comfort and safety are the three axes around which we have developed our know-how since 2005 throughout the Auvergne Rhône-Alpes region.

• 1 main barracks in PIERRE BÉNITE – LYON SUD (Group Headquarters).
• 3 peripheral barracks in the Rhône & North Isère: ARNAS, LOZANNE, ROUSSILLON.
• 5 Paramedical departure bases with partner health transporters: ANNECY, CHAMBÉRY, GRENOBLE, VALENCE, SAINT-ÉTIENNE.
• 2 Medical departure bases: PARIS & MARSEILLE.

Ambulance: inter-hospital paramedic transfer Lyon / Rhône-Alpes.
Expertise
equipment
& resources

Our expertise
in care

The relationship with the patient and their entourage is at the heart of our concerns, not only through the words and attention that are given but especially through the professionalism of care, the basis of trust and proof that the patient is "in good hands".

Our staff are trained and place kindness and competence at the heart of our missions. Our vehicles are renewed, maintained and equipped so that the patient feels comfort and safety, even in an emergency and stressful context.

Specializations
Pediatrics, Bariatrics...

• Holders of pediatric approvals, our ambulances allow the care of patients of all ages. Thus, from birth, your children can be transported by us in complete safety thanks to the pediatric equipment (carrycots, harnesses, etc.) that we have.

• Dokever bariatric means are approved by the Regional Health Agency (ARS). Our mission: Guarantee access to hospital care for patients with obesity. Collaboration with the Integrated Obesity Center (CIO) of the Hospices Civils de Lyon.

Resources
Equipment

All of our ambulances, standardized and approved according to the regulations in force by the Regional Health Agency of the Auvergne - Rhône-Alpes region, are equipped with:
Emergency equipment (multiparameter monitors, vacuum immobilizing mattress, etc.).
Resuscitation equipment (adult and pediatric BAVU, Semi-Automatic Defibrillator, medical oxygen, etc.).

Resources
Human

All our ambulance drivers hold the State Ambulance Driver Diploma (DEA) and are trained in neonatal and pediatric transport.
• Employees +5 years of experience.
• Autonomy.
Experience in intensive care / emergencypediatrics.
• HSE knowledge.
• Knowledge of medical repatriation.
• Languages ​​spoken: English, Spanish, French, Arabic, etc.

2nd largest health transport group in the Rhône,
Dokever supports 60,000 patients/year.

Ambulance and PTS Lyon, Rhône-Alpes France
Ambulance and VSL Lyon, Rhône-Alpes France Ambulance and VSL Lyon, Rhône-Alpes France

Our support:
transportation
ISO 9001 CERTIFIED

Before the mission Plus
  • Risk analysis by a regulating nurse.
  • Supervision of the patient file by a doctor (depending on the need).
  • Organization of the transfer with the hospital structure to agree on the best timing.
During the mission Plus
  • Reporting via live patient monitoring.
  • Sending the time-stamped transport report to the customer.
  • Sending a customer satisfaction questionnaire.
  • Participation in meetings with the customer and/or operational teams.

With the support of the Dokever Ambulance teams,
you organize your medical transports with serenity
and benefit from a hyper-adjusted operational system.

Resources of our Ambulances in Lyon / Rhône-Alpes.
Our resources
  • Category C Ambulances (FR) / Type A (EU).
  • Category A Rescue and Emergency Care Ambulances (FR) / Type B (EU).
  • Multi-purpose Light Vehicles.
  • Emergency and care equipment in all vehicles: for neonatology, pediatrics and adults.
  • A logistics team with internal pharmacy, management of computerized stocks.
Resources of our Ambulances in Lyon / Rhône-Alpes.
Technological equipment
  • Means of communication: recorded VoIP telephony, geolocation, TLA with SAMU interface.
  • Multiparameter monitors – defibrillators (equipped with teletransmission means via 4G, Bluetooth, WIFI): Zoll, Schiller, Propaq.
  • MEDIPREMA transport incubators.
  • Humidifiers inhaled gas warmers Type Airvo Optiflow.
Resources of our Ambulances in Lyon / Rhône-Alpes.
Human Resources
  • 125 Ambulance personnel.
  • 40 Nursing contractors.
  • 4 barracks in Auvergne – Rhône Alpes.
  • Ready to go in 9 French cities: Annecy, Chambéry, Grenoble, Lyon, Marseille, Paris, Saint Etienne, Valence, Villefranche/Saône.
  • Regulation, 24/7 to meet your needs and organize care: operators of connection and seizure, regulation and medical regulation.

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Book a transport?

For any information or questions
about your care by our services:
+33(0)4 72 300 102
Open 24/7

Book a transport

We are recruiting!

Dokever recruits & trains ambulance drivers
in Pierre-Bénite and Villefranche-sur-Saône
to strengthen its specialties:

  • Ambulances and PTS (Patient Transport Service)
  • Paramedic transfers
  • Medical transfers
  • Pre-hospital emergencies
  • Medical repatriations


Our job offers
Ambulance recruitment in Lyon and Villefranche-sur-Saône
Dokever, Event Medical Assistance, Rescue Services.
Dokever medical assistance events and rescue device.