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Dokever is the historic partner of the largest sporting and outdoor events, entrusting us with the medical assistance of your sporting or cultural event, BAP or industrial site, is the guarantee of a controlled operational process, in all phases of coordination and medicalization.
Founded by emergency doctors and nurses in 2000, Dokever is today a grouping of the different professions of medical assistance, for a comprehensive care nourished by field experience.
Our vocation is to offer our partners the Resources, Expertise and Logistics necessary for medicalization of their events or sites.
Our teams ensure the medical safety of large sites: stadiums, airports, industries, public-access buildings (PAB), movie sets, exhibition centers...
Our approach, since its origins, has been to meet the most specific needs in primary medical assistance, as in medical transport. Thus all our support is custom-made and begins with a structural and legal audit.
Our objective: To anticipate and respond to all needs related to pre-hospital emergencies by providing you with the appropriate human, logistical and material resources.
The optimal medical security of a site or an event is based on 4 fundamental principles:
• Completely relieve the organizers of medical responsibility.
• Analyze risks and optimize systems.
• Coordinate all emergency resources.
• Ensure complete reporting.
With over 20 years of experience in pre-hospital medical assistance, Dokever is the preferred partner of mass event organizers:
• A single contact for the coordination of assistance and rescue resources.
• Upstream support during the administrative and legal procedures of your projects.
• Analysis of feedback and powerful reporting tools to improve systems.
Dokever conducts a study of the organization of the health-rescue-safety service and your logistics. We then establish a snapshot of the sector to make an objective comparison and Optimize operational processes.
• Precise analysis of the system using a proven methodology, based on EBM - Evidence Base Medicine.
• Taking into account the history of events in the same sector to enrich the intervention conditions of the different actors.
Analysis & research of (local) regulations and comparison with practices for an objective comparison and Adapting the systems to the new legal constraints.
• Specific analysis by legal professionals.
• Study of the cascade of responsibilities between the organizer and its third parties (direct or indirect).
• In the event of an epidemic: analysis of causes, flows, development of action plans and implementation of procedures, conduct, prevention or hygiene algorithms, cold chain, etc.
The risk audit allows us to prioritize and optimize processes to limit health impacts. Our role then involves advice and health recommendations, with a preventive aim for all participants. We are also there for the design of the medical component of administrative files and the definition of the General Health Emergency Organization Plan (POGSS)...
Dokever then ensures the implementation of a health plan, a care system adapted to the reality of the project, to the predictive accident models, to the health situation and its risks. On the ground, Dokever sets up the operational management, the medical supervision with the care of patients and the appropriate follow-up.
The healthcare system project that we are going to set up can be deployed with several levels of skills:
• From the minimal medical team (one nurse, one first aider, one teleconsultation system) to the multidisciplinary medical team composed of several specialized doctors... Up to the large-scale medical supervision with +1,000 health professionals in action...
• Additional material & minimal logistics (defibrillators, oxygen) to the Complete infrastructure: with infirmary or temporary health facility, helicopters, ambulances, radiology trucks, operating theater, pharmacy, autonomous means of communication, tracking software...
Beyond medical supervision and patient care, Dokever plays an essential role in coordination of relief, with the organizations concerned: SAMU, Firefighters, Hospitals, Ambulances, assistance and medical repatriation companies, etc. All are notified in advance in order to guarantee rapid and appropriate care.
Dokever can also manage the complete IT and telecom deployment of your command post.
Evacuations and medical repatriations are also managed by our teams when the event takes place abroad.
On mass events:
• Validation of the systems implemented.
• Agreement for the implementation of regulators in the PCs.
• Implementation of pre-positioned SAMU resources.
• Work on the analysis and design of events (including the 2024 Olympic Games).
Work on the management of specific sites:
• MCS training (SAMU correspondent doctor) for Lyon airport, for example.
• Gradual implementation of telemedicine on our sites (e.g.: Eurexpo, Halle Tony Garnier).
+ Repatriation file management
+ Patient monitoring and family info link
• Medical repatriation.
• Medical training.
• Weather routing.
• Radio communication and geolocation.
• Audit and crisis management.
• Motorcycles and riders: press, medical, security...
• Comfort care: Physiotherapy, Osteopathic medicine, Podiatry...
• Equipment rental.
• Safety and security consulting and engineering.
Dokever advises you and ensures the implementation of complete care structures for semi-long or long periods. Management of expatriate care and the interface with local resources and assistance companies.
• Mobile infirmary.
• Mobile radiology center.
• Mobile medical office.
• Mobile hospital.
• Recruitment & training of ad-hoc staff.
• Supply management advice.
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